Smart Banner Hub LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains what data we collect for our Clustrolin™ creative services and Clustrauth™ document authentication services, how we use it, and your choices.
2. Our Services
Clustrolin™ Creative Studios: Portrait Studio, Typography Studio Pro, Signature Studio, Doodle Animation Studio, and Video E-cards.
Clustrauth™ Document Authentication: Quantum Auth Forge™ for cryptographic document verification.
3. Information We Process
3.1 Creative Studios (Clustrolin™)
Image Uploads: Images are converted to point cloud data and immediately discarded. We do NOT store original images.
Generated Animations: MP4 files stored for 24 hours (single purchase) or 30 days (pro packages), then permanently deleted.
Signature Studio: Generated signatures include embedded authentication data. We retain verification capability.
Order Data: Color selections, order details, and payment confirmation stored temporarily.
3.2 Document Authentication (Clustrauth™)
Your Documents: We do NOT store, read, view, or interpret your documents. Files are processed algorithmically without human review.
What We Store: Only cryptographic data (hashes, signatures) linked to your Certificate ID. No document content.
Certificate Data: Retained for ongoing verification services.
3.3 Other Data
E-card Data: Sender/recipient info, message text, and delivery logs stored up to 30 days.
Payment Processing: Handled by third-party processors (Stripe, PayPal). We do not store payment details.
Analytics: Google Analytics collects aggregated usage data (pages visited, device info, general location). IP addresses are anonymized.
Technical Logs: Minimal server logs (IP, timestamp) for reliability and abuse prevention. Not linked to user profiles.
4. How We Use Your Information
Create your requested animations and provide download access
Process document authentication and enable verification
Deliver E-cards and provide open/viewed statistics to senders
Process payments via third-party processors
Analyze website usage to improve our services
Prevent abuse and ensure platform stability
5. Data Retention
Creative Studio Animations: 24 hours (single) or 30 days (pro), then permanently deleted.
Original Uploaded Images: Never stored. Discarded after processing.
Document Authentication: Certificate data retained for verification. Documents never stored.
E-cards: Up to 30 days, then deleted.
Analytics: Per Google's retention policies (26 months default).
6. Data Sharing
We do not sell or rent your data. We share only what is necessary with:
Payment Processors: Stripe, PayPal (payment data only)
Email Service: For E-card delivery
Cloud Infrastructure: Google Cloud Platform for processing and temporary storage
Google Analytics: Aggregated usage data only
7. Cookies
We use Google Analytics cookies to understand site usage. You can opt out via browser settings or the Google Analytics opt-out extension. Disabling cookies does not affect core functionality.
8. Your Rights
Request deletion of animation data before automatic purge
We implement industry-standard security: encrypted transmission (HTTPS/TLS), secure storage, access controls, and automated processing without human review of your content. No system is perfectly secure—you acknowledge inherent risks of using online services.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. Contact us immediately if you believe we have inadvertently collected such information.
11. International Users
Our services are provided from the United States. By using our services from outside the U.S., you consent to data transfer and processing in the United States.
12. Changes to This Policy
We may update this policy periodically. The "Last Updated" date will change. Continued use constitutes acceptance. We will provide prominent notice for material changes.